Description : Retail Sales and Administrative Assistant (OWN VISA REQUIRED). Company : null. Location :
We are currently seeking a dynamic individual to fill the role of Sales and Administrative Coordinator at our DFC branch and office. This position requires a blend of sales and administrative responsibilities, making it ideal for candidates with experience in both fields. Candidate/s must have their own valid visa.
Key Responsibilities:
- Manage sales-related tasks such as processing orders, handling after-sales inquiries, and coordinating logistics.
- Utilize basic computer skills to input and track orders, maintain customer records, and manage inventory.
- Provide excellent customer care by addressing inquiries, resolving complaints, and ensuring customer satisfaction.
- Actively promote sales by engaging with customers in-store, recommending products, and closing sales transactions.
- Assist with packing and shipping tasks as needed to fulfill orders efficiently.
- Handle customer complaints promptly and professionally, striving to achieve satisfactory resolutions.
- Collaborate with warehouse personnel to oversee operations, manage inventory, and maintain organization.
- Schedule and coordinate deliveries, ensuring timely and accurate fulfillment of customer orders.
Requirements:
- Previous experience in both sales and administrative roles is essential.
- Flexibility with schedule is required, as shifts will vary every two weeks, and timings may vary depending on mall trading hours. Additionally, a weekday off day may also be assigned.
- Proficiency in basic computer skills, including familiarity with MS Office and inventory management systems.
- Strong interpersonal and communication skills, with a customer-centric approach.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Experience in handling customer complaints and resolving issues with diplomacy and efficiency.
- Knowledge of warehouse operations and logistics management is a plus.
Job Type: Full-time
Salary: AED3,000.00 - AED3,500.00 per month
Expected Start Date: 01/04/2024
